Customer Connect
Build a genuine email list from customers who opt in at checkout or who want to keep in touch with you from your store page, then reach them with promotional campaigns - all from your store dashboard.
What Customer Connect does
- ✓Adds an opt-in checkbox to your checkout flow so customers can choose to hear from you again.
- ✓Adds a “Keep In Touch” link to your storefront footer so anyone browsing can subscribe.
- ✓Uses a double opt-in flow — subscribers receive a confirmation email before being added to your list, keeping your list clean and compliant.
- ✓Lets you compose and send promotional email campaigns — upcoming craft shows, new products, sales — directly from your dashboard. You can create new campaigns, or edit and delete existing campaigns. No setup necessary, and no charge to send campaign emails.
- ✓Every email includes a one-click unsubscribe link. All subscribers are genuine opt-ins — no bulk uploads.
Pricing
Customer Connect is billed monthly based on your confirmed subscriber count, with a $4 monthly minimum. Pricing is graduated — each band is priced independently, so you only pay each tier's rate for the subscribers in that range. Sending promotional emails to your list is 100% free.
| Subscribers | Price |
|---|---|
| 1 – 200 | $4.00 / month flat |
| 201 – 400 | $0.02 per subscriber in this range |
| 401+ | $0.01 per subscriber in this range |
Example: 350 subscribers = $4.00 (first 200) + 150 × $0.02 (next 150) = $7.00/month.
Billing is managed via Stripe and starts when you enable the feature. You can disable Customer Connect at any time from your Settings page.
Subscriber quality & compliance
Every subscriber on your list came from a genuine opt-in — at checkout or via your storefront footer. There are no bulk uploads. Every campaign email includes an unsubscribe link so recipients can remove themselves at any time.